Student Recruitment Advisor

Embury is looking for a Student Recruitment Advisor for Durban Musgrave Campus.

Roles and responsibilities:

  • Answer inbound calls, emails, web enquiries and prospective students that walk into Embury.
  • Assist students with the admission and registration process to ensure appropriate guidance is provided regarding programme and qualification requirements and financial obligations.
  • Provide prospective students with the highest level of customer service through effective phone, email and face-to-face communication.
  • Attend school visits, career expos and road shows.
  • Assist with providing sales documentation and information.
  • Review enrolment/registration documentation received from prospective students and ensure all required information is obtained.
  • Ensure that all student records are updated on the database.
  • Ensure that all web queries are answered promptly and that the required follow up is done.
  • Meet activity and registration targets set by National Student Recruitment Manager.
  • Build and maintain good relationships with students, customers and colleagues.
  • Demonstrate an awareness of Embury’s ethos, organisational policies and procedures.
  • Ensure that you are fully aware of the functionality of the various systems and tools as required in the recruitment team.
  • Ensure that you fully understand the details of the Embury portfolio of educational programmes.
  • Ensure that all interested students are contacted for marketing purposes and that follow ups are maintained.
  • Contact schools and establish opportunities for presentations and talks.

Job requirements:

  • Minimum of a Matric.
  • Higher education experience (advantageous).
  • Previous experience in a similar position.
  • Sales experience.
  • Valid and clean driving licence and own car essential.

Required skills and behaviours:

  • Excellent communication and networking skills.
  • Business-focused with a passion for academic excellence.
  • Focus on customer service.
  • Excellent organisational and problem-solving skills.
  • Highly self-motivated.
  • Excellent knowledge of the higher education environment.
  • Target driven.

Interested applicants are to e-mail a letter of application together with a CV of no more than 3 pages to

NO TELEPHONIC ENQUIRIES will be entertained.

Only short-listed candidates will be contacted.

Embury reserves the right to not fill this position.

Closing date: 21 October 2019

Click here to download vacancy details.